Frequently Asked Questions
Here to answer the most common questions about EasyLitCRM.
1. Who is EasyLitCRM designed for?
EasyLitCRM is built specifically for contingency plaintiffs’ attorneys, particularly solo practitioners and small firms. It’s ideal for practices handling civil, employment, entertainment, contract, and family law cases.
2. What features make EasyLitCRM unique?
EasyLitCRM streamlines legal practice management with tools like case tracking, contact organization, deadline management, role-based permissions, and secure remote access. It’s simple to use but powerful enough to handle the complexities of legal work.
3. What devices and browsers are supported?
EasyLitCRM works seamlessly on all modern devices—desktops, tablets, and phones—and supports popular browsers like Chrome, Safari, and Edge.
4. How does EasyLitCRM ensure data security?
Your data is protected with encryption, role-based permissions, and secure servers. We also partner with leading providers to monitor and safeguard your information, ensuring your practice stays secure.
5. Can EasyLitCRM integrate with other tools?
EasyLitCRM supports integrations with cloud storage solutions. If you need specific integrations, we’re happy to discuss custom solutions.
6. Are there limits on cases, users, or storage?
You can manage unlimited cases and storage is handled through your own cloud provider. The only limit is the number of users, which depends on your subscription plan.
7. What billing options are available?
EasyLitCRM offers both monthly and annual subscription plans, giving you flexibility to choose what works best for your practice.
8. How are backups handled?
We take backups seriously. EasyLitCRM performs regular automatic backups, ensuring your data is safe and recoverable if needed.
9. How can I get help if I need support?
Our team is here to help! We offer email and phone support, as well as onboarding assistance to ensure you get the most out of EasyLitCRM.
10. What makes EasyLitCRM different from other legal CRMs?
EasyLitCRM was created by a paralegal who understands the unique challenges of legal practice management. It’s designed specifically for solo practitioners and small firms, making it an affordable, intuitive solution that truly works for the “little guys” in law.
11. How does the 90-day free trial work?
We offer a generous 90-day free trial for new users. During this period, you’ll have full access to all features of EasyLitCRM. No credit card is required to start, and you can decide after the trial whether to continue with a paid plan.
12. What happens at the end of the free trial?
At the end of your trial, you’ll need to select a subscription plan to continue using EasyLitCRM. If you choose not to subscribe, your data will be available for export for a limited time before being deleted.
13. How does billing work?
EasyLitCRM uses Stripe for secure payments. Subscriptions are paid upfront for the billing period (monthly or annually). As a general policy, refunds are not provided after payment is made.
14. Can I cancel my subscription?
Yes, you can cancel your subscription at any time. Your account will remain active until the end of the current billing period, after which no further charges will occur.
15. Is there a contract or long-term commitment?
No, EasyLitCRM does not require any long-term contracts. You can subscribe on a month-to-month basis or choose an annual plan for added savings.
16. How long has EasyLitCRM been in business?
EasyLitCRM was established in 2014 and has been helping attorneys streamline their practices for over a decade. Our experience and industry connections make us a trusted partner for legal professionals.
17. Can I customize EasyLitCRM for my specific needs?
While EasyLitCRM is designed to meet the needs of most solo practitioners and small firms, we’re open to discussing custom features or integrations to support your practice’s unique requirements.
18. Does EasyLitCRM require any training to use?
EasyLitCRM is designed to be intuitive and user-friendly. Most users can get started quickly without extensive training, but we offer onboarding assistance to ensure you’re comfortable with the system.
19. Can I migrate data from my current system?
Yes, we can help you migrate data from your current system to EasyLitCRM. Contact us for more details about how we can assist with a smooth transition.
20. Is EasyLitCRM scalable for growing firms?
Absolutely. EasyLitCRM is built to grow with your firm. You can easily add new users or adapt the system as your practice expands.